Privacy Policy

Last Updated: 31 May 2026

Welcome to Wedding Collection (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.wedding-collection.com (“Website”), use our services, purchase products, or interact with us.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

Full name
Email address
Phone number
Billing and shipping address
Wedding date and event details
Account login information
Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on pages
Referral URLs
Website usage data

Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Personalize content and advertising
Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Manage user accounts
Communicate regarding orders, bookings, or inquiries
Send updates, promotions, and newsletters
Improve our products and services
Personalize user experiences
Analyze website performance
Prevent fraud and unauthorized activity
Comply with legal obligations

3. Marketing Communications

With your consent where required by law, we may send promotional emails, newsletters, and marketing communications.

You may unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

Even if you opt out of marketing messages, we may still send transactional or service-related communications.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

Service Providers

Third parties that assist with:

Payment processing
Shipping and delivery
Website hosting
Analytics
Marketing services
Customer support

Wedding Vendors and Service Partners

Where necessary to provide requested wedding-related services, we may share relevant information with vendors such as:

Photographers
Decor suppliers
Venues
Florists
Wedding planners
Other service providers selected by you

Legal Requirements

We may disclose information if required to:

Comply with applicable laws
Respond to lawful requests
Protect our rights or property
Prevent fraud or security threats

5. Payment Security

Payments made through the Website are processed by trusted third-party payment processors.

We do not store complete credit card or payment details on our servers unless expressly stated.

Payment providers maintain their own privacy and security policies.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

Access to your personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to certain processing activities
Data portability
Withdrawal of consent

To exercise your rights, contact us using the information provided below.

8. POPIA Rights (South Africa)

If you are located in South Africa, you have rights under the Protection of Personal Information Act (POPIA), including:

The right to know what personal information we collect
The right to request correction or deletion
The right to object to processing
The right to lodge a complaint with the Information Regulator

Information Regulator South Africa:

Website: https://www.justice.gov.za/inforeg/

9. GDPR Rights (European Economic Area)

If you are located in the EEA, UK, or other regions with similar laws, you may have rights under applicable data protection legislation, including:

Right of access
Right to rectification
Right to erasure
Right to data portability
Right to restrict processing
Right to object
Rights related to automated decision-making

Requests may be submitted using the contact details below.

10. Third-Party Websites

Our Website may contain links to third-party websites, vendors, or services.

We are not responsible for the privacy practices, policies, or content of external websites. Users should review the privacy policies of those websites independently.

11. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. International Data Transfers

Your information may be processed or stored in countries outside your country of residence.

Where required by law, appropriate safeguards will be implemented to protect personal information during international transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date.

Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Wedding Collection

Website: www.wedding-collection.com

Email:info@wedding-collection.com

Phone: +27 63 8014418

Address: Johannesburg, South Africa